We’re Here to Help

Have a question about a product, your order, delivery or returns? Our customer service team is happy to help.

Whether you're looking for more information about a piece of furniture or need assistance with an existing order, please get in touch with us.

Get in Touch

Customer Service

Email:
rogecantaa4@gmail.com

Phone:
020 7511 8842

We aim to respond to customer enquiries as soon as reasonably possible.

For order-related enquiries, please include your order number so that we can assist you more efficiently.

Our Business Details

Barking Road Furniture Limited

Company Number: 07858135

Registered Office:

317 Barking Road
London
E13 8EE
United Kingdom

Delivery Information

We currently provide delivery across the United Kingdom.

Delivery Cost: Free

Estimated Delivery Time: 7–15 days

For more information about delivery, please visit our:

Delivery & Shipping Policy

Returns & Refunds

We offer a 30-day return period for eligible purchases.

For eligible returns, return transportation is paid by Barking Road Furniture.

If your furniture arrives damaged, faulty, incorrect or not as described, please contact us as soon as possible so we can help resolve the issue.

For full information, please see our:

Returns & Refunds Policy

Before You Contact Us

For questions about an existing order, please have the following information available:

• Order number
• Name used when placing the order
• Email address
• Product name
• Delivery address, where relevant
• Photos of the product, if reporting damage or a fault

Providing this information helps us deal with your enquiry more efficiently.

Product Enquiries

If you have questions about a furniture item before placing an order, please contact us.

We can assist with enquiries relating to:

• Product information
• Furniture condition
• Availability
• Dimensions
• Delivery
• Returns
• Order information

For second-hand furniture, please carefully review the product description and photographs before purchasing, as each individual item may have its own characteristics and signs of previous use.

Need Help With Your Order?

If you have already placed an order and need assistance, please contact us using the details below.

Email: rogecantaa4@gmail.com

Phone: 020 7511 8842

Please include your order number whenever possible.

Frequently Asked Questions

Do you deliver across the UK?
Yes. We currently offer delivery across the United Kingdom.

How much is delivery?
Standard UK delivery is free for eligible orders.

How long does delivery take?
Our usual estimated delivery timeframe is 7–15 days.

Do you offer returns?
Yes. Eligible purchases can generally be returned within 30 days, subject to our Returns & Refunds Policy and applicable UK consumer rights.

Who pays for return transportation?
For eligible returns under our return policy, Barking Road Furniture covers the return transportation cost.

Do you offer furniture assembly?
No. Furniture assembly is not included with our standard delivery service.

Do you offer store collection?
No. We currently do not offer customer collection or store pickup.

Contact Us Today

Looking for the right piece of furniture or need help with an existing order?

We're happy to help.

Barking Road Furniture Limited
317 Barking Road
London
E13 8EE
United Kingdom

Email: rogecantaa4@gmail.com
Phone: 020 7511 8842